Thumbnail Suite

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Email address
  • Name and profile information
  • Payment information (processed securely by Stripe)
  • Usage data and preferences

Technical Information

We automatically collect certain technical information:

  • IP address and location data
  • Device and browser information
  • Usage patterns and analytics
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our AI thumbnail generation services
  • Process payments and manage your subscription
  • Send important service updates and notifications
  • Analyze usage patterns to enhance user experience
  • Provide customer support and respond to inquiries
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: With trusted third parties who help us operate our service (e.g., Stripe for payments, cloud hosting providers)
  • Legal Requirements: When required by law or to protect our rights and users' safety
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through Stripe

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct or update your information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Object to processing of your personal information

To exercise these rights, contact us at support@thumbnailsuite.com.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit some functionality.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Sending you an email notification
  • Providing notice through our service

Your continued use of our service after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: